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Writer's pictureMichael Riggi

Improving Productivity & Efficiency: The Importance of HR in Small Businesses



The role and importance of human resources (HR) is often misunderstood or overlooked in small businesses. While many people tend to view HR as its own isolated department, HR is the backbone of all business operations and ensures that employees are motivated, respected, and valued within an organization.


Beyond basic administrative work, HR encompasses a variety of other tasks such as employee recruitment, risk mitigation, and performance management. Likewise, HR plays a crucial role in the development of small businesses and can drastically improve employee productivity.


In order to get ahead of the curve and be as successful as possible, all small business owners should consider incorporating different HR elements into daily company operations.


Translating Organizational Goals into Action


One of the most challenging parts of starting a small business is translating company goals into tangible action. Although crafting a concise mission statement is often challenging enough on its own, organizational goals are typically hindered by practical limitations and a lack of effective implementation strategies.


HR management is an important step in solving these issues since a key component of HR revolves around articulating and executing business strategies. Through crafting items such as new employee documents or an employee handbook, small businesses can set expectations for employees and assign them to specific tasks accordingly.


Not only can these documents help clear up confusion if an issue arises, but they can also outline clear plans of actions for how employees can expand business operations.


Finding and Recruiting Dedicated Employees

Another important element of HR is recruiting dedicated and talented individuals to fill job positions. Not all small business owners have the time to read through resumes and interview job applicants. Social media, however, has made it much easier for companies to spread the word about new positions, narrow down the best candidates, and hire people quickly.


To reach diverse audiences with distinctive skill sets, small businesses must take advantage of websites such as LinkedIn, Indeed, and Handshake. This can assist in keeping track of best-fit applicants and simultaneously help boost the online presence of small companies.


Creating a Positive Work Culture


At the heart of any successful business is a welcoming and productive work culture. HR adds value to a company by ensuring that all employees feel heard and that nobody is discriminated against.


In addition to fostering a more favorable work climate, dedicated HR support services can help team members cope with stress and mental health challenges. In our overstimulating digital world, it is easy for employees to experience burnout and lose motivation on work projects. Establishing an environment of support reassures employees that they are valued at all times and they are never alone.


This, in turn, can also minimize employee turnover rates and save costs on finding/training new workers. When open dialogue is encouraged, team members are more likely to feel appreciated and stick with a company for the long haul. Small business owners must always monitor workplace culture and make sure everyone’s work ties into company goals.


Adhering to Labor Laws and Regulations


HR can also improve productivity and efficiency in small businesses by making certain that federal and state labor laws are being followed at all times. Even though many proprietors are eager to jump into new projects, all companies must behave uprightly and take the time to familiarize themselves with official business regulations.


Complying with employee-related regulations (i.e., payroll) saves time and energy. Rather than dealing with audits, penalties, and fines later down the line, small businesses can spend this time working on expanding their reach and completing important projects instead. Companies must continue to stay on top of these regulations to protect themselves and their employees.


HR Functions as a Stepping Stone to Success


Improving HR in any small business leads to boosts in productivity, employee morale, and organizational excellence. Each small company has unique needs, and spending adequate time to articulate and execute such needs is crucial in ensuring success.


Setting group norms and support services early on through HR initiatives makes it easier for employees to achieve common organizational goals. It can also reduce barriers to effective problem solving and decision-making in new companies as well.


Despite being commonly overlooked in small businesses, HR is an imperative component to success. All efficient organizations are team-based, and without HR to help guide the way, it is more difficult for small businesses in specific to achieve their full potential.

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